Frequently Asked Questions

Answers to all your questions at tp77

Find detailed answers in English on this page covering bonuses, withdrawals, account security, and live dealer games.

Secure Platform 24/7 Support Fast Withdrawals 120% Welcome Bonus

Whether you are new or experienced at tp77, you may have many questions — what to do after opening an account, how to use your bonus, what the withdrawal rules are, or how to keep your account secure. On this FAQ page we have put together detailed, straightforward answers to all of those questions. If you need help understanding anything, our 24/7 live chat support is always ready.

Frequently Asked Questions

Live Dealer Games

Baccarat is a card game where you bet on one of three outcomes: "Player", "Banker", or "Tie". Each hand is dealt two cards, and the hand with a total closest to 9 wins. Tens and face cards count as zero. At tp77's live tables you can play in real time with a real dealer, giving you an experience just like a real casino.

Teen Patti is a popular card game from South Asia, also known as "Teen Patta" or "three cards". Each player receives three cards and the strongest hand wins. At Ezugi's live Teen Patti tables, Bangladeshi players can play against a real dealer in a familiar setting. There is room to start small and move up to higher-stake hands over time.

Not at all — Andar Bahar is probably one of the simplest live casino games there is. The dealer places one card in the middle, then deals cards alternately to the "Andar" (inside) and "Bahar" (outside) sides. All you need to do is guess which side will receive a matching card first. You can enjoy this game in Bengali at Ezugi's live tables on tp77.

tp77's live dealer games are streamed directly from the studios of internationally recognised providers such as Evolution Gaming and Ezugi. The dealing process is visible on camera at all times, and the result of every round is verified through independent audits. This means neither the dealer nor the platform can alter any outcome.

tp77's live dealer tables offer a range of betting limits to suit both new and experienced players. You can choose from low-stake tables all the way up to high-limit VIP tables. Once you log in, the specific limits for each game are shown in the table information.

Account Security

Never give your OTP, bKash PIN, Nagad PIN, or Rocket PIN to anyone — even if they claim to be a tp77 representative. tp77's support team will never ask for this kind of information. If someone asks for it, treat it as a phishing attempt. Contact tp77 immediately through the official live chat or at [email protected].

A strong password should be at least 8–12 characters long and include a mix of uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your date of birth or name as a password. Most importantly, do not use your tp77 password on any other site, and do not share it with anyone.

Yes. tp77 uses SSL encryption technology, which keeps your data protected from third parties. Your payment information and personal details are never shared with third parties — they are stored only for the verification required by the platform. For more details, please see our privacy policy.

If you suspect that someone has accessed your account without authorisation, change your password immediately and check the PIN on your bKash or Nagad account. Then report the matter to tp77 via live chat or by email at [email protected] — our security team will investigate quickly and take the necessary action.

Fake sites often promise extraordinary bonuses and make small changes to the URL (for example, using a different domain such as "tp-77" or "tp77casino"). Always check your address bar to confirm you are on tp77.bar. It is best not to click on unknown links shared via social media or apps. Official communications come only from the email address [email protected].

Welcome Bonus

tp77's 120% welcome bonus is added automatically the moment you make your first deposit. For example, if you deposit ৳1,000 you will receive ৳1,200 in bonus funds, giving you a total balance of ৳2,200. The maximum bonus is ৳5,000. No promo code is needed — just make your first deposit.

No. The welcome bonus is available to each player only once — at the time of their very first deposit. If the same person tries to claim the bonus again by creating a new account, it will be detected and the account may be suspended.

Yes, accepting the bonus is not mandatory. If you do not want to meet the wagering requirements, let support know before your account is activated. However, once the bonus has been accepted and used in games, it may no longer be possible to cancel it.

Wagering means you must place a set amount of bets before you can withdraw bonus funds. For tp77's welcome bonus, the wagering requirement is 15 times the bonus amount only. For example: if you deposit ৳1,000 and receive ৳1,200 in bonus funds, you need to wager ৳1,200 × 15 = ৳18,000 before you can withdraw winnings from the bonus — calculated on the bonus alone, not the deposit.

Slot games generally count 100% towards wagering, and most casino games are also accepted. However, some games may contribute partially or not at all. Check the bonus terms and conditions for the full list, or ask via live chat — our support team will tell you the contribution rate for any specific game.

Bonuses have a set expiry period — you generally need to complete the wagering requirements within a specified time after making your deposit. Once the period expires, any unused bonus and winnings earned with that bonus may be forfeited. You can see the remaining time on your bonus by logging into your account.

Withdrawal Questions

The minimum withdrawal amount at tp77 is ৳800. Withdrawal requests below this amount will not be processed. The minimum deposit is just ৳100, so it is easy to start small, build up your balance, and then withdraw.

Withdrawal requests from tp77 are usually processed within 15 minutes to a maximum of 2 hours. In most cases the funds arrive very quickly. If it takes longer than 2 hours, please contact us via live chat.

No, withdrawals can only be made to a bKash, Nagad, or Rocket account registered in your own name. Sending funds to a third-party wallet is not possible, and this rule plays an important role in preventing fraud and money laundering. It is essential that the name on your account matches the name on your mobile wallet.

There are a few reasons a withdrawal may remain pending — for example, account verification not yet completed, wagering requirements on a bonus not yet met, or unusual activity being detected. In normal circumstances, if a withdrawal stays pending for more than 2 hours, please contact us at [email protected] or via live chat with your transaction ID.

Yes, tp77 processes withdrawals 7 days a week, 24 hours a day. You will receive your funds at the usual speed on Fridays, Saturdays, and public holidays too. bKash, Nagad, and Rocket services are also available around the clock, so there is no barrier to transactions at night.

Rocket is Dutch-Bangla Bank's mobile wallet service. At tp77 you can deposit and withdraw using all three — bKash, Nagad, and Rocket — and the minimum deposit is ৳100 and minimum withdrawal is ৳800 for all three. The process is the same; only the app is different.

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